Your Security

At Sports.com, we take your security very seriously. Security in an Internet based business, can be likened to a chain, that is, its security is only as strong as its weakest link. Transactional (credit card transactions) security is one part of this link. Sports.com also prides itself on its data integrity and the security of our customer database and informatin systems.

Is it safe to use my credit card?

Yes, ecash transactions at Electronic Financial Services are safe. Your transactions are billed by Electronic Financial Services, a company registered and regulated by Visa. Electronic Financial Services is a company registered and regulated by Visa International to accept and process financial transactions on behalf of its clients in the gaming industry. Every credit card purchase you make is backed by the Electronic Financial Services Safe Transaction Guarantee.

We guarantee that every transaction you make with Electronic Financial Services will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of using our services. See guarantee details below.

• Safe Technology: Our secure server software (SSL 128-bit encryption) is the industry standard and among the best software available today for secure commerce transactions. This is the same security used by the largest bank such as Chase and Wells Fargo as well as industry leaders, Microsoft and IBM. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

• Safety in Numbers: When you use Electronic Financial Services, you'll be one of over half a million customers who have safely processed credit card transcations with us without credit card fraud. Electronic Financial Services is one of the leading credit card processors for the gaming industry.

1. No problem. Call in your card number
   Call us at 1-888-711-1171 and one of our customer assistance personnel would be more than happy to take your information and process your card. We are open 24 hours a day.

   Guarantee Details:
   

   1. Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Electronic Financial Services will cover the entire liability for you, up to the full $50.00. Electronic Financial Services will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Electronic Financial Services while using the secure server.
   2. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

What kind of security systems do you have in place to guard against hardware failure or data loss?

Our datacenter contains automated power transfer facilities and sophisticated natural disaster prevention security, including:

• State of the art fire supression system
• All Servers are attatched to a UPS (DC power) backup system. This is further bolstered by an onsite backup generator
• Our servers consist of high end Sun Solaris Enterprise machines, with redundant power supplies, raid storage systems and multiple high speed CPUs.
• In addition to hardware redundancy, all our systems are backed up nightly, with a copy of the tape backup stored off site.
• 24/7 live network monitoring by both skilled network administrators and sophisticated network monitoring programs
• Our websites and customer interface are hosted on redundant servers in both North America and Europe.